The Supervisor of Care Management (CM) is responsible for monitoring the CM clinical staff daily work and activities including but not limited to ensuring proper staffing and coverage, monitoring and evaluating departmental operations to ensure optimal efficiency and effectiveness. The position also assist in triaging identified issues/problems and forming resolution within the scope of work.

Escalates appropriate issues to CM Manager.This position is responsible in assisting and developing a successful and cohesive unit, with high level of productivity and accuracy to achieve the department's overall performance metrics. The position supports the CM Manager.

Qualifications

Education Required

• Master's degree in Social Work OR Associates Degree in Nursing in Social Work for Licensed Clinical Social Workers Associate's Degree in Nursing for Registered Nurses

Education Preferred

• Bachelor's Degree in Nursing

Experience Required:

• Minimum of 5 years of recent care management experience in a hospital or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments with at least 2 years of leading a process, program or staff or supervisory/ management experience.
• Equivalency: Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.

About the Hospital

As the nation's largest publicly-operated health plan, we have a great responsibility to the communities we serve, and our employees play an essential role in ensuring we meet those needs.

Why Join Us?
Opportunity. Amazing co-workers. A supportive management team. Great compensation and benefits. Camaraderie and a true sense of mission. If you want a career that truly contributes to the good of all, join us as we work towards a healthier L.A.