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CNO Roundtable 2021CollaborationsQ: Did COVID-19 bring about any intraprofessional collaborations that you found especially useful?Erin Keefe Dignity Health – St. Bernardine Medical Center When the initial surge was happening in New York, I reached out to colleagues and asked what they were doing and how they...
CNO Roundtable 2021Nurse StaffingQ: Have you made any changes to your hiring, orientation or staff development as a result of the pandemic?Lori Burnell Valley Presbyterian Hospital A crisis brings out people’s true colors, so we will definitely be considering what experienced nurse candidates learned during the pandemic...
CNO Roundtable 2021Leadership StyleQ: Has your leadership style or management philosophy changed during the past year?Ruby Gill Kaiser Permanente Irvine Medical Center I tend to lead from behind, allowing time for others to weigh in before deciding. During this pandemic, I often found myself needing to...
CNO Roundtable 2021Lessons LearnedQ: What is your assessment of the way the healthcare community responded to the pandemic? What would you do differently?Raye Burkhardt Kaiser Permanente Fontana Medical Center Compared to our peers in technology and business, healthcare has historically been slow to change and innovate. The pandemic has...
CNO Roundtable 2021The New NormalQ: What changes that your hospital made in response to COVID-19 will remain in place?Raye Burkhardt Kaiser Permanente Fontana Medical Center The pandemic has brought a heightened focus on infection control practices, which have long been part of hospital practice, but...

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CNO Roundtable 2021Moments of InspirationQ: Please share a pandemic-related story that you found especially moving or inspiring. Raye Burkhardt Kaiser Permanente Fontana Medical Center One of our frontline nurse managers, Maria, had an elderly COVID-19 patient whose prognosis was not good. Maria arranged for...
Julia Stimson in uniform with officers around her and on the right a photo of her straight-faced in a uniformProfiles In NursingCol. Julia Stimson (1881–1948), Army Nurse Corps SuperintendentA decorated officer, she led 20,000 nurses during WWIOnce the highest-ranking woman in the U.S. Armed Forces, Julia Catherine Stimson, RN, served her country as a nurse, a social worker and a leader — including an 18-year tenure as...
Gena Welch smiling in scrubs and a white coat with a yellow wall in the backgroundMy SpecialtyMagnet Program Director, Gena Welch, Adventist Health GlendaleProviding leadership during the pandemic and beyondGena Welch, RN, BSN, PHN, CPN, CEN Director of Magnet Program / Director of Clinical Practice & Education Adventist Health Glendale Your childhood had a big impact on your choice to...
Illustration of a nurse covering her eyes and leaning on her elbow while there is a tray of narcotics in front of her on the counterFeatureOverload: The Simple Improv Exercise That Shines a Light on Nursing StressHow constant interruptions lead to errors and burnoutSome years ago, while growing my consulting business and working on my second book on nurse communication, I took a job working 12-hour weekend shifts on a secure unit for residents with...
Three nurses shown in different ways - the first is flexing in scrubs, the second is in full PPE, the third is mopping the floor in scrubsFeatureOne Year Later: Lessons from the Front Lines of the PandemicThoughts on leadership, stepping up when needed, and communicating with our patients' familiesEditors’ note: Tiffany’s column “Nursing on the Front Lines of COVID-19” was published in March 2020. It detailed her experience as an ICU nurse in Washington State, treating the...