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Illustration of a male nurse in green scrubs talking to a human resources repHealthy WorkforceDocumenting Workplace BullyingCreating a paper trail is your best defense against toxic behaviorUnit manager Jordan struggled with recurring issues involving his charge nurse Alex, whose aggressive language had led to the departure of several staff members. Finally, Jordan scheduled a...
Illustration of a nurse standing in front of a pizza box.Healthy WorkforceCreating a Culture of RecognitionShowing appreciation is essential to retaining first-rate nursing staffEmily’s department was seriously understaffed, with a high turnover rate and a revolving door of new nurses that created a constant state of chaos. On one shift, the department leader...
Illustration of nurse waving at nurse manager sitting in front of computer.Healthy WorkforceHow to Confront a Bully as a Nurse LeaderPractical tips for dealing with bad behavior you don’t witnessPediatric RN Chloe was known for belittling and intimidating her colleagues, especially newer nurses and ones she didn’t like. Coworkers tiptoed around her to avoid her wrath. However,...
Illustration of new grad nurse setting up an IV while other nurse scratches his head.Healthy WorkforceGetting New Grads Up to SpeedClose the preparation gap by cultivating a learning cultureMarthe was at her wit’s end after precepting a steady stream of new grads, each seemingly less prepared than the last. In the breakroom, she complained, “I asked this new grad to set up...
Illustration of happy nurse in green scrubs with blackout nurses gossiping in the backgroundHealthy Workforce3 Steps to a More Positive WorkplaceTry these practical tips to dial back the negativity on your unitLara was an ambitious and motivated recent graduate who began her nursing career excited about patient care and full of admiration for the nursing profession. However, her enthusiasm was...

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Illustration of nurse bully sneering and wagging her finger.Healthy WorkforceCan a Bully Be “Too Good” to Lose?Don’t let clinical skill become a free pass for bad behaviorTanya was an experienced nurse known for her exceptional clinical skills, and equally notorious for her toxic behavior. She often used a sharp, condescending tone with coworkers, openly...
Healthy Workforce11 Ways to Celebrate your CoworkersThese acts of kindness will create a more positive workplace for everyoneWhile this column is often focused on managing negative workplace issues like bullying and incivility, it’s also important to celebrate the positive: namely, the wonderful coworkers who...
Nurse sitting against the wall in a hospital hallway, hand on forehead, feeling despair.Healthy WorkforceHow to Stop Cyberbullying in the WorkplaceHarassment is harassment whether in person or onlineTory is the manager on a 22-bed urology unit. As soon as she arrives at work, one of her nurses rushes into her office and says, “Did you see what Carrie posted on Facebook about Imani?”...
Nurse manager wearing blue suit facing off against staff nurse in glasses and turqoise scrubsFeature“10 Things We Wish You Knew!”What staff nurses and managers should understand about each otherI launched the Healthy Workforce Institute to help organizations navigate bullying and incivility concerns. In my role, I regularly talk to a lot of nurses and nurse leaders. Those...
New grad nurse with thought bubble of kind nurse at bedsideHealthy Workforce6 Ways New Nurses Can Stand Up to BullyingDon’t become a victim of those who “eat their young”Wen was looking forward to a second career in nursing. She already had a biology degree and had spent six years working in a lab. While at the hospital with her mother, who was recovering...