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FeatureA Kindness Revolution!Seven Ways to Build Happier and Healthier Nursing TeamsThe past few years have been the most stressful and challenging in most of our lifetimes. When COVID-19 hit, healthcare teams were called upon to save the world, and they did. But external stressors caused many nurses to react in ways that were not...
FeatureCombatting Workplace ViolenceAttacks against nurses are not just part of the jobEven before the outbreak of COVID-19, some nurses felt that walking into work every day posed a threat to their health and safety. More Dangerous Than Policing Statistics from the federal Department of Labor reveal that nurses are at greater risk of...
Healthy WorkforceWhen the Boss is the ProblemIs your manager tough but fair, or just a bully? How you can deal with both types.Editor’s note: Renee Thompson’s “Healthy Workforce” columns usually draw on real case studies from Renee’s consulting work and seminars and usually involve conflicts between workplace peers. In this special feature, she examines a tougher issue:...

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FeatureDealing With Mean NursesTo confront or to avoid? Making the case for going along to get alongRegardless of the career you choose, you are likely to face mean people in the workplace. However, in healthcare, the stakes are much higher. In some occupations, if you have a disagreement with someone, you can walk away and take 10. As a nurse, you...
Healthy WorkforceThe Case of the Abrasive PerfectionistIs that nurse difficult and demanding because she's a perfectionist with high standards — or is she a bully?Liz was thrilled when she accepted a job in the medical ICU (MICU) at a large Level I trauma center. However, it wasn’t long before she wondered if she had made the right decision. Liz’s preceptor, Clare, a 30-year MICU veteran, was not what you would...
Healthy WorkforceThe Case of the Bitter BackbitersReduce professional jealousy by creating a culture where accomplishments are celebratedRosa is a BSN-prepared nurse who has worked for several years on a med/surg unit. She has always had a dream of becoming a nurse practitioner and recently decided to make that dream a reality by pursuing an online master’s degree program. She continues...

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Healthy WorkforceA Clear Case of HazingWhile bullying is about exclusion, hazing is a form of group initiationTina and Jack are both new graduate nurses in their first nursing job on the med-surg unit. Tina’s preceptor, Della, is consistently hard on Tina, often ordering her to perform tasks that make her uncomfortable and castigating her for any mistake. If...
Healthy WorkforceThe Case of the Shameless GossipMalicious talk undermines relationships and trust. As nurses, we can do better!Kathy is at a staff meeting, sitting in the back of the room next to her coworker, Miguel. Their manager, Jackie, is going on about what everyone needs to do to improve the unit’s patient satisfaction scores.  After the meeting, Miguel turns to...
Healthy WorkforceThe Case of the Territorial TyrantWhen a nurse lays claim to a particular chair or piece of equipmentEvery nurse who’d been on the mother/baby unit for more than a few weeks knew that their colleague Gretchen was extremely territorial: She had HER chair, HER computer and HER med cart. Not even the physicians dared sit in Gretchen’s chair or use...
Healthy WorkforceThe Case of the Bad Day BullyAn isolated harsh incident should be judged in contextStaff nurses Camilla and Bridget usually get along. However, today, they got into a heated argument about assignments. Bridget, who was in charge, decided to assign Camilla a complicated new patient. Bridget made the decision based on what she thought was...

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