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Illustration of a nurse in scrubs smiling while holding a clipboard and thinking of graduating from schoolHealthy WorkforceThe Case of the Bitter BackbitersReduce professional jealousy by creating a culture where accomplishments are celebratedRosa is a BSN-prepared nurse who has worked for several years on a med/surg unit. She has always had a dream of becoming a nurse practitioner and recently decided to make that dream a reality...
Illustration of a nurse in scrubs looking sad while two nurses in the background are gossipingHealthy WorkforceA Clear Case of HazingWhile bullying is about exclusion, hazing is a form of group initiationTina and Jack are both new graduate nurses in their first nursing job on the med-surg unit. Tina’s preceptor, Della, is consistently hard on Tina, often ordering her to perform tasks that...
A nurse in scrubs is sitting on the hospital floor with her arms on her knees and her head in her hands.FeatureHazardous HabitsHow shortcuts and workarounds become the dangerous new normalI was standing at the med cart, measuring an insulin injection, when I saw the nurse supervisor heading my way. I froze. The top drawer of the med cart was open. A quick glance would be all...
An illustration of one male nurse in scrubs is whispering to a female nurse and she is laughingHealthy WorkforceThe Case of the Shameless GossipMalicious talk undermines relationships and trust. As nurses, we can do better!Kathy is at a staff meeting, sitting in the back of the room next to her coworker, Miguel. Their manager, Jackie, is going on about what everyone needs to do to improve the unit’s patient...
Illustration of a nurse in scrubs sitting on a swivel chair while another nurse stands looking at her with arms on her hipsHealthy WorkforceThe Case of the Territorial TyrantWhen a nurse lays claim to a particular chair or piece of equipmentEvery nurse who’d been on the mother/baby unit for more than a few weeks knew that their colleague Gretchen was extremely territorial: She had HER chair, HER computer and HER med...

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Illustration of a nurse being grabbed by the wrist by another nurse, and throwing her clipboard in the airHealthy WorkforceThe Case of the Bad Day BullyAn isolated harsh incident should be judged in contextStaff nurses Camilla and Bridget usually get along. However, today, they got into a heated argument about assignments. Bridget, who was in charge, decided to assign Camilla a complicated new...
Illustration of two nurses, one in the foreground wearing scrubs and a stethoscope, while the other is on the computer in the backgroundHealthy WorkforceThe Case of the Negative NewbiePositive, constructive feedback is necessary to improve behaviorGretchen is an experienced orthopedics nurse who is currently precepting new grad nurse Tammy. Although she is progressing well clinically, Tammy has a condescending attitude towards the...