Justin Ocampo, Utilization Management, Inland Empire Health Plan
Looking back on this year, what have been the biggest changes in your practice?
Transitioning out of hands-on patient care, which I really enjoyed in my previous roles, has been the greatest challenge. Although I am no longer at the bedside, I know the work I do behind the scenes is having a positive impact for our members who need our help.
Tell us about the most inspirational thing you’ve experienced as a nurse during this pandemic.
The recognition nurses and medical professionals have received. Prior to the pandemic, the risks of the job and the dangers it can present were rarely discussed and sometimes felt unnoticed. As a nurse, being recognized as a community hero has really inspired me.