Job Description

The RN Care Coordinator is responsible for overseeing the progression of care and discharge planning for identified patients requiring these services. The RN Care Coordinator performs this role to meet the individual's health needs while promoting quality of care, cost effective outcomes and by following hospital policies, standards of practice and Federal and State regulations.

The position’s emphasis will be on care coordination, communication and collaboration with utilization management, nursing, physicians, ancillary departments, insurers and post acute service providers to progress the care toward optimal outcomes at the appropriate level of care.

The RN Care Coordinator advocates for the patient and family by identifying, valuing, and addressing patient choice, spiritual needs, cultural, language and socioeconomic barriers to care transitions. In addition, the RN Care Coordinator strives to enhance the patient experience.

Qualifications

Required:

• Minimum two (2) years of acute hospital clinical experience or a Masters degree in Case Management or Nursing field in lieu of 1 year experience.
• California RN license
• AHA BLS card
• Ability to pass annual Inter-rater reliability test for Utilization Review product(s) used.

Preferred:

• Graduate of an accredited school of nursing (Bachelor's Degree in Nursing (BSN)) or related healthcare field.
• At least five (5) years of nursing experience.
• Certified Case Manager (CCM), Accredited Case Manager (ACM-RN), or UM Certification preferred
• Knowledge of managed care and payer environment preferred.

About the Hospital

Arroyo Grande Community Hospital, located in Arroyo Grande, California, is rated a top Joint Replacement Center by Blue Shield and is among the Top 10% in the nation for Joint Replacement.

Arroyo has achieved the prestigious designation as a Primary Stroke Center by the Joint Commission. The Emergency Department is one of the busiest in the county and nationally recognized for superior patient satisfaction.

The hospital also provides the only comprehensive hospital-based Acute Rehabilitation Center on the Central Coast. Arroyo Grande Community Hospital is a part of Dignity Health’s Southern California Division and is a member of CommonSpirit Health.