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CNO Roundtable 2021Coping With StressWe asked our CNO panelists to share what they’ve done to manage the pressures of the past year. Here are their insights and strategies. Raye Burkhardt Kaiser Permanente Fontana Medical Center Working on my relationship with myself has been the key...
CNO Roundtable 2021The Post-Pandemic WorldQ: What are you most excited about doing again, both personally and professionally, when this is all over?­Karen A. Grimley UCLA Health & UCLA School of Nursing I hope we continue to push for change. Trying to maintain the status quo is crippling — let’s challenge ourselves to make the changes we’ve always dreamed about, not only for...
CNO Roundtable 2021Nurse AppreciationQ: In what ways have you been able to honor and reward your nursing staff for their hard work and sacrifice during this crisis?Raye Burkhardt Kaiser Permanente Fontana Medical Center If there is one thing nurses love, it is FOOD! While the pandemic prevents us from doing our traditional potlucks, we have been providing our frontline staff with appreciation meals. We’ve...

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CNO Roundtable 2021CollaborationsQ: Did COVID-19 bring about any intraprofessional collaborations that you found especially useful?Erin Keefe Dignity Health – St. Bernardine Medical Center When the initial surge was happening in New York, I reached out to colleagues and asked what they were doing and how they adapted, which was very helpful as the surge began in Southern...
CNO Roundtable 2021Nurse StaffingQ: Have you made any changes to your hiring, orientation or staff development as a result of the pandemic?Lori Burnell Valley Presbyterian Hospital A crisis brings out people’s true colors, so we will definitely be considering what experienced nurse candidates learned during the pandemic prior to hire. Additionally, we will incorporate COVID-19 lessons...
CNO Roundtable 2021Leadership StyleQ: Has your leadership style or management philosophy changed during the past year?Ruby Gill Kaiser Permanente Irvine Medical Center I tend to lead from behind, allowing time for others to weigh in before deciding. During this pandemic, I often found myself needing to make quick decisions to stay ahead of the situation, but the key...

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CNO Roundtable 2021Lessons LearnedQ: What is your assessment of the way the healthcare community responded to the pandemic? What would you do differently?Raye Burkhardt Kaiser Permanente Fontana Medical Center Compared to our peers in technology and business, healthcare has historically been slow to change and innovate. The pandemic has proven that healthcare can innovate and adapt quickly — we have...
CNO Roundtable 2021The New NormalQ: What changes that your hospital made in response to COVID-19 will remain in place?Raye Burkhardt Kaiser Permanente Fontana Medical Center The pandemic has brought a heightened focus on infection control practices, which have long been part of hospital practice, but are now more closely monitored. Staff and managers have had...
CNO Roundtable 2021Moments of InspirationQ: Please share a pandemic-related story that you found especially moving or inspiring. Raye Burkhardt Kaiser Permanente Fontana Medical Center One of our frontline nurse managers, Maria, had an elderly COVID-19 patient whose prognosis was not good. Maria arranged for limited family visitation — they were able to come in and see the...

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