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32 articles
Healthy WorkforceSlaying the Workplace Energy VampiresDon’t let them drain your enthusiasm and productivitySarah is an experienced staff nurse who never has anything nice to say. The other nurses hate giving her report because Sarah sighs and rolls her eyes any time they make a positive comment about patients, families, the unit, the weather or anything else....
Healthy WorkforceWhat If the Bully Is You?Looking in the mirror and taking responsibilityA few years ago, I did a workshop for nurse leaders on the topic of bullying and incivility. About halfway through, a woman in the back of the room — let’s call her Martha — stood up and proclaimed, “I’m the bully.” Although her assistant...
Healthy WorkforceDealing with a Treacherous CoworkerWhen a bully is a “snake in the grass”Katie, an experienced nurse new to the department, works with Doris, a unit veteran. While giving report at shift change, Doris tells Katie that it’s the day shift’s responsibility to take care of all early morning CT scans. Katie thanks Doris for...

Nursing Education

Healthy WorkforceThe Social Media TrapDon’t let the temptation of likes and clicks sink your careerYou’re the manager on a 22-bed urology unit. As soon as you arrive, one of your employees rushes into your office and exclaims, “Did you see what Pam posted on Facebook?” With a sinking feeling, you investigate and find that Pam, another of your...
Healthy WorkforceBullying and RetaliationTaking action when you’re scared to speak upNo matter how hard she tries, new nurse Tameka can’t do anything right for Becky, one of the older, more experienced nurses. Becky constantly picks on Tameka during report and always gives her the worst assignments when in charge. Twice, Becky has told...
Healthy WorkforceThe Profanity ProblemWhen your seasoned nurses' language is a little too saltyYou’re the charge nurse on a busy labor & delivery unit. Although you like your role, you cringe any time Sandra is working. Sandra is quick to anger if she doesn’t like her assignment, and when she gets angry, she lets loose with a choice string...

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Healthy Workforce10 Tips for a Brighter Holiday SeasonSimple ways to keep the festive spirit vibrant in your workplace this yearThe holidays aren’t always such a joyous season for nurses. Health emergencies don’t take time off for holidays, critically ill patients still need round-the-clock care, and let’s not even mention the pandemic. Nurses who have to work on a holiday...
Healthy WorkforceSmoothing the Way for New HiresHow to get them off to a great startHere’s the fourth in our series of culture of caring initiatives that can help transform your workplace culture from one of unkindness to one of compassion, professionalism and mutual respect. Bad Behavior: Hostility towards new employees Culture of...
Healthy WorkforceEnding the Conflict Between the Day and Night ShiftsSet them up for successBad Behavior: Sabotaging the Incoming Shift Culture of Caring Solution: Smoothing the Way Each shift seems to believe that they do more and work harder than the other, and that the opposite shift somehow has it easier. We sometimes forget that care...

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