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34 articles
Illustration of nurse wearing orange scrubs and shrugging her shouldersHealthy WorkforceManaging the Martyr ComplexKeeping patient care from becoming self-sacrificeLori has worked in the ICU longer than anyone in the department, including the manager. She is an excellent clinical nurse who is well respected. However, she has a reputation for being a...
Male nurse in orange scrubs bites nails considering the stress of giving negative feedback.Healthy WorkforceConstructive CriticismHow to offer negative feedback in a helpful wayDamon is clinically excellent and well-liked by his colleagues. However, he has a weakness: He can be too passive and won’t speak up even if a colleague makes a mistake. Damon doesn’t...
Healthy Workforce10 Qualities of a Superstar NurseThese characteristics separate the truly great from the “just getting by”When I was a new nurse, I wanted to be just like Marianne. She was my role model for what it meant to be a nurse: caring, compassionate, and clinically excellent — I watched her grab the...
Vampire nurse under a metaphorical rain cloud due to her nasty attitudeHealthy WorkforceSlaying the Workplace Energy VampiresDon’t let them drain your enthusiasm and productivitySarah is an experienced staff nurse who never has anything nice to say. The other nurses hate giving her report because Sarah sighs and rolls her eyes any time they make a positive comment...
Nurse realizing that they have been a bully on some occasions, and owning up to their wrongdoingHealthy WorkforceWhat If the Bully Is You?Looking in the mirror and taking responsibilityA few years ago, I did a workshop for nurse leaders on the topic of bullying and incivility. About halfway through, a woman in the back of the room — let’s call her Martha — stood up...

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