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CNO Roundtable 2024Question 8: The Business SideWhat should nurses do to educate themselves on the business side of healthcare?Wendy Cortez / Kaiser Permanente Irvine Medical Center Become involved in an initiative, committee, or community engagement activity, which builds awareness of healthcare economics and an understanding of foundational elements...

CNO Roundtable 2024Question 3: Workplace CultureWhat strategies are most effective in reducing staff bullying and incivility?Wendy Cortez / Kaiser Permanente Irvine Medical Center Leaders must adopt a relentless intolerance for behavior that threatens their team’s psychological safety, including subtle but still dangerous behaviors that undermine...

CNO Roundtable 2024Question 5: Staff DevelopmentHow can nurse leaders promote their nurses' individual career development?Wendy Cortez / Kaiser Permanente Irvine Medical Center Talk about it! I’ve been fortunate to work with leaders throughout my career who took the time to talk to me individually...

CNO Roundtable 2024Question 1: Your Career JourneyWhat have you learned about nursing that you didn’t know at the start of your career?Wendy Cortez / Kaiser Permanente Irvine Medical Center That organizations with a strong mission and vision are more rewarding. Partnering across disciplines in pursuit of a common goal inspires true...

CNO Roundtable 2024Chief Nursing Officer Roundtable 2024Wisdom and advice from California nursing leaders...educate themselves on that part of the industry? We appreciate our panel of outstanding nurse leaders. Thank you! Wendy A. Cortez, RN, DNP, NEA-BC, NPD-BC, Chief Nurse Executive, Kaiser Permanente...

CNO Roundtable 2024Question 6: Connecting With NursesWhat are your most effective ways of connecting with your nurses to understand their priorities and concerns?Wendy Cortez / Kaiser Permanente Irvine Medical Center We have various channels for nurses to voice their concerns, including surveys that collect aggregate data about workplace trends and venues for...

FeatureBeyond BedsideThree hospital nursing roles that don’t involve direct patient care...MSN, a sepsis coordinator at Kaiser Permanente Los Angeles Medical Center. “Initiation of timely interventions has been shown to improve patient outcomes.” By calling a “Code Sepsis,” coordinators ensure that...

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