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My SpecialtyOutpatient Case Management, Sabrina Keys, Regal Medical GroupHelping patients stay healthy and on track by building trusting relationshipsSabrina Keys RN, BSN Outpatient Nurse Case Manager Regal Medical Group, Northridge Please share with us the trajectory of your nursing career. I’ve been a nurse since 2014. I started out in med-surg/telemetry and then moved to ICU. I’ve been in...
CNO Roundtable 2024Question 8: The Business SideWhat should nurses do to educate themselves on the business side of healthcare?Wendy Cortez / Kaiser Permanente Irvine Medical Center Become involved in an initiative, committee, or community engagement activity, which builds awareness of healthcare economics and an understanding of foundational elements of efficiency,...
CNO Roundtable 2024Question 3: Workplace CultureWhat strategies are most effective in reducing staff bullying and incivility?Wendy Cortez / Kaiser Permanente Irvine Medical Center Leaders must adopt a relentless intolerance for behavior that threatens their team’s psychological safety, including subtle but still dangerous behaviors that undermine a healthy work environment....

Nursing Education

CNO Roundtable 2024Question 5: Staff DevelopmentHow can nurse leaders promote their nurses' individual career development?Wendy Cortez / Kaiser Permanente Irvine Medical Center Talk about it! I’ve been fortunate to work with leaders throughout my career who took the time to talk to me individually about my interests and provide me with opportunities to pursue those areas...
CNO Roundtable 2024Question 1: Your Career JourneyWhat have you learned about nursing that you didn’t know at the start of your career?­­Wendy Cortez / Kaiser Permanente Irvine Medical Center That organizations with a strong mission and vision are more rewarding. Partnering across disciplines in pursuit of a common goal inspires true collaboration. Danielle Gabele / VCMC and Santa...
CNO Roundtable 2024Question 4: Social MediaHow can nurse leaders encourage their staff to use social media in a more positive way?Danielle Gabele / VCMC and Santa Paula Hospital Right now, negative messages about nursing seem to outweigh the positives on social media, but if nurses used it to illuminate the contributions nurses make, we could completely change the narrative. I...

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CNO Roundtable 2024Chief Nursing Officer Roundtable 2024Wisdom and advice from California nursing leadersTwenty nursing executives from local healthcare organizations share their thoughts on issues like bullying, professional development, connecting with staff, and how nurses can learn more about the complex business side of healthcare. The CNOs responded...
CNO Roundtable 2024Question 7: AI & RoboticsWhat are some concerns you hear from nurses about new technologies like AI and robotics? Anna Gonzales / Regal Medical Group Leveraging AI and robotics to improve outcomes and operational efficiency is exhilarating, but it also introduces challenges such as workforce displacement and the risk of eroding the personal touch intrinsic to...
CNO Roundtable 2024Question 6: Connecting With NursesWhat are your most effective ways of connecting with your nurses to understand their priorities and concerns?Wendy Cortez / Kaiser Permanente Irvine Medical Center We have various channels for nurses to voice their concerns, including surveys that collect aggregate data about workplace trends and venues for face-to-face connection, such as staff meetings,...

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